What is better Subiz or ScreenConnect? If you wish for an efficient Customer Support Software product for your organization you have to take time to examine several solutions. It doesn’t have to be tricky, and can be as simple as matching their traits in a table like the one below. You will also get a quick idea how each product operates. For instance, on this page you can check Subiz’s overall score of 8.1 and compare it against ScreenConnect’s score of 9.0; or Subiz’s user satisfaction level at 100% versus ScreenConnect’s 96% satisfaction score.
The assessment will allow you to find out the strengths and weaknesses of each service, and choose which matches your requirements better. On top of the main features, the application that is easy to understand and use is always the better product.
Those of you who want to save some time or would like to get a Live Chat Software recommendation from our team may want to examine these top choices for this year: Vision Helpdesk, Pipedrive, Zendesk.
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You don’t want simply a broad set of functionalities and flexible pricing plans from a reliable Customer Support Software. Almost as important as core features is a top-notch customer support. You want to guarantee that when you have any questions about Subiz or ScreenConnect, or you run into a problem, or perhaps you’ll want to ask for a certain change or feature useful to your team you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can profit from personal training or at least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
