What is better Zendesk or Richpanel? Getting the suitable Customer Support Software product is as straightforward as contrasting the good and weak functionalities and terms offered by Zendesk and Richpanel. Here it's also possible to match their all round scores: 9.7 for Zendesk vs. 8.0 for Richpanel. Or you can check their general user satisfaction rating, 98% for Zendesk vs. N/A% for Richpanel.
We suggest that you spend some time to examine their unique features and figure out which one is the better choice for your business. Likewise, remember to consider your company’s or industry’s special circumstances, for instance, a multilingual software for a global staff or a mobile version to help you work away from your office.
We know that not all companies have the time to test dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you pick a service that you believe will work best for your business you shouldn’t simply focus on what experts have to say about it. Very often individual experience with the service will vary, depending on specific preferences and requirements. This is why in our reviews we also give our User Satisfaction Rating for each service to give you an immediate overview of how actual users of Zendesk and Richpanel rate their experience with the service. Our algorithm is based on complex analysis of product mentions on other sites, social networks as well as blogs, so you will get a full and reliable picture of what other people think about each product. In this case Zendesk has a total satisfaction rating at 98% while for Richpanel N/A% of people express they had a positive experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
