What is better Zendesk or PHPKB? With a wide range of functions, pricing, conditions, and more to evaluate, choosing the right Knowledge Management Software for your company is hard. But by using our system, it's easy to match the functions of Zendesk and PHPKB as well as their general rating, respectively as: 9.7 and 8.5 for overall score and 98% and 100% for user satisfaction.
You can also evaluate them feature by feature check out which software is a more effective fit for your enterprise. Remember to use a free trial first prior to getting a plan to get a firsthand experience how the software works in real scenarios.
In the event you have to quickly identify the best Customer Support Software according to our review team we recommend you try out these solutions: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
PHPKB can seamlessly connect with third-party cloud-based services including the following:
Zendesk
Salesforce Desk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark Chat
SnapEngage
Tidio Live Chat
Tawk.to
Wufoo
Salesforce
Disqus
Freshdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NASA, CNN, At&t
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A knowledge management solution that empowers companies to capture, share, and retrieve information seamlessly with stakeholders, employees, and customers.
It may not always be sufficient to simply compare Zendesk and PHPKB against each other. Although reliable tools, pricing plans and customer comments are all important and should be taken into account when making a final decision, you should also check out the recognition and awards claimed by every product. Very often a less dominant software may turn out to be an excellent choice that was distinguished with industry awards such as our Great User Experience Award which shows that despite limited market presence it’s a worthy contender to the products that rule the market.
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