Helpjuice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Web-Based Application
- Multi-Language Support
- Knowledge Base API
- Cross-Browser Compatibility
- WCAG 2.1 AA Compliance
- LDAP Integration & Authentication
- Professional Customization
- Full-Text Search System
Pricing Info
Pricing Info
PHPKB offers different enterprise pricing based on your hosting preferences as well as the number of admins, editions, features, etc.
SaaS Cloud License – $35/month (Standard Edition)
- Cloud Hosted (SaaS Model)
- You don’t have a server.
- You don’t want to worry about server issues.
- You want to quickly be online.
- You don’t want to worry about upgrades.
Self-hosted Standard Edition – starts at $285
- You need the ability to modify the code to suit your own requirements.
- You don’t prefer to pay monthly or annual subscription.
- You want to modify the look and feel to match your website.
Self-hosted Enterprise Edition – starts at $515
- Loaded with enterprise-class features
- LDAP Integration & API
- Event Log
- Document Versioning & Comparison
- SAML Single Sign-On (SSO)
- Files & Downloads Area
Integrations
Integrations
PHPKB can seamlessly connect with third-party cloud-based services including the following:
- Zendesk
- Salesforce Desk
- Google Analytics
- Google Fonts
- Google Translate
- LiveChat
- Olark Chat
- SnapEngage
- Tidio Live Chat
- Tawk.to
- Wufoo
- Salesforce
- Disqus
- Freshdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NASA, CNN, At&t
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A knowledge management solution that empowers companies to capture, share, and retrieve information seamlessly with stakeholders, employees, and customers.
Company Email
contact@phpkb.com
Contact No.
Company's Address
Chadha Software Technologies
139, Cheema Nagar Extension, Mithapur Road 144003, Punjab 144003,
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Advanced analytics
- Auto-updates
- Collaboration
- Content library
- Content repository
- Custom branding
- Customization tools
- Dashboard
- Data management
- Document management
- Document tagging
- Full text search
- Knowledge base
- Self-learning
- Self-service portal
- Set user permissions
- Smart instant search
- Tags & keywords
- Track activity
- Visual analytics
Pricing Info
Helpjuice offers a 14-day free trial and four enterprise pricing packages:
Basic Plan – $55/month
- 2,000 searches
- 2 collaborators/users
- Basic Customization (you can use themes, but cannot edit HTML/CSS)
Business Plan – $199/month
- 9,000 searches
- 30 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
Scale Plan – $249/month
- 20,000 searches
- 60 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
- Internal knowledge base
- Internationalization
- 99 % uptime SLA
Enterprise Plan – By quote
- Unlimited searches
- Unlimited collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- Single sign on
- 24/7 support
- Internal knowledge base
- Internationalization
- 99% uptime SLA
Integrations
Helpjuice integrates with the following business systems and applications:
- Intercom
- Shopify
- Squarespace
- WordPress
- Olark
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanford University, Walmart, MoneyGram, Bitpay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpjuice is a cloud-based knowledge management solution that can be used by companies to create and maintain knowledge bases.
Company Email
support@helpjuice.com
Contact No.
Company's Address
211 East 7th Street, Suite 620
Austin, TX 78701
USA
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You shouldn’t expect only a wide set of useful tools and adjustable pricing packages from a popular Knowledge Management Software. Almost as crucial as key features is a quality customer support. You want to make sure that in a situation where you have any questions about PHPKB or Helpjuice, or you struggle with some problems, or maybe you’ll want to request a certain change or functionality beneficial to your business you can rely on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are available. It’s also a significant advantage if you can benefit from personal training or at least an FAQ you can use.
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