What is better Zendesk or iTouchVision Case Management? Assessing products to get the best Customer Support Software does not always have to be difficult. On our review platform, you can easily match Zendesk and iTouchVision Case Management and promptly evaluate their differences. We allow you to take a look at their features, supported devices, customer support, pricing rates, terms, and more.
You can even assess their overall score (9.7 for Zendesk vs. 7.7 for iTouchVision Case Management) and overall customer satisfaction level (98% for Zendesk vs. 98% for iTouchVision Case Management). Spend some time and examine your best alternatives and find out which one is best for your company. Likewise, you must consider the software vendor’s credibility; can they be relied upon and will they still be operating in a few years time?
In the event you would like to quickly locate the more reliable Customer Support Software according to our review team we recommend you try out these solutions: Zendesk, Freshdesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:
Both Zendesk and iTouchVision Case Management were tested by a group of reliable B2B experts who conducted a detailed examination of all important aspects of every service. Their ultimate rating was prepared with unique SmartScore system that provides an individual partial score to every element including: main features, client support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only factor crucial to a business so we make an effort to pay attention to all facets of a service before coming up with its final rating.
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