What is better Zendesk or Intelligence2day? Purchasing the right Knowledge Management Software product is as simple as evaluating the solid and weaker features and terms offered by Zendesk and Intelligence2day. Here it's also possible to match their total scores: 9.7 for Zendesk vs. 7.4 for Intelligence2day. Or you can verify their general user satisfaction rating, 98% for Zendesk vs. N/A% for Intelligence2day.
We suggest that you take some time to review their specific functions and decide which one is the better choice for your company. What’s more remember to factor in your company’s or industry’s special situation, for example, a multilingual app for a global team or a mobile version to help you work away from your office.
In case you you need to quickly locate the optimal Customer Support Software according to our experts we advise you examine one of these products: Freshdesk Omni, Zendesk, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
A cloud-based knowledge management and competitive intelligence solution for decision makers in organizations that operate in industries that are information intensive.
In case you continue having doubts about which service will work best for your company it might be a good idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular every product is and how big is its online presence. For example, in case of Facebook Zendesk has 82676 likes on their official page while Intelligence2day profile is liked by 97 people.
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