What is better Intelligence2day or Zendesk? To successfully get the most efficient and productive Knowledge Management Software for your enterprise, you should compare products available on the market. For instance, here it is possible to match Intelligence2day’s overall score of 7.4 against Zendesk’s score of 9.7. You may also examine their general user satisfaction: Intelligence2day (N/A%) vs. Zendesk (98%).
What’s more, you can review their strengths and weaknesses feature by feature, including their contract conditions and pricing. By comparing products you are more likely to select the right software for your budget. It’s clear you must understand your specific needs to realize which software matches those needs.
People who want to save some time or need a Knowledge Management Software advice from our team might want to investigate these top choices for this year: ServiceNow Knowledge Management, Zendesk, Zendesk.
A cloud-based knowledge management and competitive intelligence solution for decision makers in organizations that operate in industries that are information intensive.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you test various Knowledge Management Software services you shouldn’t just analyze their list of features and available pricing packages. Consider that the solution must be matching your needs and company so the more flexible their offer the better. Find our which OSes are supported by Intelligence2day and Zendesk and ensure you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, because this might be a critical factor for many firms.
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