What is better Zendesk or Inmagic Presto? Today’s corporations need the best Knowledge Management Software product to continue to be competitive. On this page we help you with buying the right product, by allowing you to evaluate Zendesk and Inmagic Presto down to the very details of their individual features.
It is also possible to examine our general scoring values, which rate the software overall quality and performance. Zendesk got a 9.7 score, while Inmagic Presto has a score of 8.4. Likewise, you may compare their general user satisfaction rating: 98% (Zendesk) against N/A% (Inmagic Presto). Don’t forget to select the application that best answers your most crucial needs, not the software with a lot of features.
We realize that not all businesses have enough time to try out a large number of various services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Inmagic Presto consolidates information in a single repository for easy access by your end users. If you are interested in this solution, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Inmagic Presto can connect with your organization’s databases. For more information, you can visit the website or ask for assistance from the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Physical Therapy Association, NASA, Center for Transportation Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A knowledge unification platform that captures and distributes information for enhanced access by internal end-users.
When you compare various Knowledge Management Software apps you shouldn’t only explore their features list and offered pricing packages. Pay attention to the fact that the solution must be matching your standards and business so the more flexible their offer the better. Check which OSes are supported by Zendesk and Inmagic Presto and ensure you will get mobile support for whatever devices you work on in your company. You should also learn which languages and geographies are supported, as this could be a key element for many companies.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
