What is better Inmagic Presto or Zendesk? It’s easy to our scoring system to provide you with a general idea which Knowledge Management Software product is better for your business. For overall product quality, Inmagic Presto attained 8.4 points, while Zendesk gained 9.7 points. Meanwhile, for user satisfaction, Inmagic Presto scored N/A%, while Zendesk scored 98%.
Details about their characteristics, tools, supported platforms, customer support, plus more are available below to provide you with a more precise comparison. Remember to choose only the features your business requires so you don’t waste money for features which are redundant.
Right now, the best products in our Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Inmagic Presto consolidates information in a single repository for easy access by your end users. If you are interested in this solution, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Inmagic Presto can connect with your organization’s databases. For more information, you can visit the website or ask for assistance from the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Physical Therapy Association, NASA, Center for Transportation Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A knowledge unification platform that captures and distributes information for enhanced access by internal end-users.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having doubts about which product will be best for your business it may be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular every service is and how wide is its online presence.For example, if you check Inmagic Presto LinkedIn profile you’ll learn that they are followed by 1260 people. In case of Zendesk the amount of followers on their LinkedIn page is 59490.
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