What is better YakoVoice or Vivantio? You have such a wide range of Customer Support Software options in today’s state of that industry that deciding on the best product can be confusing. On our comparison page, you can actually evaluate the tool, pricing terms, available plans, and more details of YakoVoice and Vivantio.
You can examine their score (8.0 for YakoVoice vs. 8.4 for Vivantio) and user satisfaction level (N/A% for YakoVoice vs. 93% for Vivantio). The scores and ratings give you a general idea how both of these software products perform. Additionally, make sure if the software can integrate with existing business apps to promote greater productivity.
Our experts made sure to prepare reviews of all popular Call Center Software solutions that you can find out there, but among them these three deserved our special attention: Zendesk, Freshdesk Contact Center, JustCall.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both YakoVoice and Vivantio were tested by a panel of reliable B2B experts who conducted a detailed analysis of all key elements of every service. Their ultimate score was prepared with unique SmartScore algorithm which provides a separate partial score to every component like: main functionalities, customer support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only factor important to a business so we make an effort to pay attention to all sides of a software before giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
