What is better xSellco Helpdesk or Issuetrak? Various companies demand different types of Help Desk Software. To find out which service meets your needs, consider comparing various alternatives feature by feature an taking into consideration their conditions and pricing. Furthermore, you may get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: xSellco Helpdesk (8.8) vs. Issuetrak (8.5) for overall quality and performance; xSellco Helpdesk (100%) vs. Issuetrak (100%) for user satisfaction rating. Analyze their high and low points and find out which software is a more sensible choice for your company. One simple but effective tactic is to note down the strengths and weaknesses of both applications side by side and see which software is better.
We realize that not all companies have enough time to scrutinize a large number of different products, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Both xSellco Helpdesk and Issuetrak were tested by a group of independent SaaS experts who carried out a thorough analysis of all core elements of every solution. Their final score was calculated by means of unique SmartScore algorithm that gives an individual partial score to each component such as: main functionalities, customer support, mobile device support, security, user satisfaction as well as market presence. We realize useful features are not the only thing important to a company so we make sure we pay attention to all aspects of a product before calculating its final score.
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