What is better xSellco Helpdesk or bpm'online service? Today’s businesses need the best Help Desk Software product to keep on being competitive. On this page we help you with choosing the right product, by allowing you to evaluate xSellco Helpdesk and bpm'online service down to the very details of their individual offers.
You can even make use of our total scoring values, which rate the software general quality and performance. xSellco Helpdesk got a 8.8 score, while bpm'online service has a score of 8.6. Likewise, you may compare their general user satisfaction rating: 100% (xSellco Helpdesk) against 100% (bpm'online service). Bear in mind to select the software that best answers your top priorities, not the solution with the higher number of features.
Those of you who want to save some time or want a Help Desk Software advice from our experts may want to try out these top choices for the current year: Freshdesk, Zendesk, Salesforce Service Cloud.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
It may not always be enough to just compare xSellco Helpdesk and bpm'online service against one another. Although specific tools, pricing and customer comments are all important and should be included when making a final decision, you should also take a look at the recognition and awards won by every software. Very often a less known solution may turn out to be an excellent choice that was a winner of many SaaS awards such as our Great User Experience Award which proves that despite limited market popularity it’s a significant rival to the services that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
