NinjaOne (Formerly NinjaRMM)
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts and Notifications
- Communication management
- two-way communication
- Email, voice, text, SMS.
- Automation of alerts and notifications
- Incident management
- Scheduling
- Integrations
- News feed
- Customization
- Event management
- manual alerts and notification
- Drag and Drop
- Mobile optimized solution
Pricing Info
Pricing Info
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
- Unlimited Integrations
- Mobile, SMS, email, voice, and pager communication
- Up to 10 Roles
- 6 Events/Minute
- Manual Alerts
- Support
- Data Sync
- SLA
- Messaging Packages
Base – $39/user/month
- All features of Starter package
- Unlimited Roles
- 15 Events/Minute
- 24/7 support
- Multi-language support
- Bigger messaging packages
Advanced – $59/user/month
- All features of Base package
- 30 events/ minutes
- dedicated support manager
- Communication center
- Biggest messaging
Business Continuity Management
Starter – $9/user/month
- Unlimited users
- Mobile, SMS, email, voice, and pager communication
- Unlimited roles
- 24/7 support
- Groups
- Integrations
- Data Sync
- Multi-Language support
- Success manager
- Manual Alerts
Base – $12.48/user/month
- All features of Starter package
- Messaging app
- Conference calling
- Drag and drop tools
- Subscriptions
Advanced – $15.96/user/month
- All features of Base package
- Dashboards
- Incident management
- Dashboard sharing
- Feeds
Integrations
Integrations
xMatters integrates with the following business systems and applications:
- Zapier
- Sumo Logic
- Loggly
- Zendesk,
- Desk.com
- Splunk Cloud
- OneLogin
- Salesforce Sales Cloud
- ScienceLogic
- AppDynamics
- IBM SmartCloud Engage
- JIRA Software
- Okta Identity Management
- HipChat
- ManageEngine ServiceDesk Plus
- HipChat
- Slack
- Salesforce Service Cloud
- JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Company Email
Contact No.
Company's Address
12647 Alcosta Blvd, Ste 425
San Ramon, California
USA
xMatters Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Monitoring and alerting
- Endpoints
- Cloud engine
- Network management agent
- Activity monitoring
- Conditions and notifications
- Remediation
- Network Management
- Discovery wizard
- NetFlow
- SNMP Monitoring
- Syslog collection
- Automation
- Remote access
- TeamViewer integration
- Background management
- Webroot and ThreatTrack deployment
- OS and third-party patching
- Reporting and advanced search
- Administration
- User access control
- Organization groups
- Policy management
- Branding
Pricing Info
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
- Windows, Mac, VMWare and cloud monitoring and alerting
- Remote management tools
- OS and third-party application patch management
- IT automation and scripting
- custom branding
- reporting
- mobile app (iOS and Android)
- API access
- Flexible billing
- Free concierge onboarding
- Free training
- Local support
Ninja + Remote Access + Antivirus
- Everything in Ninja
- One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
- Integrated Bitdefender or webroot antivirus protection
Custom
- Enhance Ninja with add-ons
- Network management
- EDR solutions
- NOC services
- Integrated backup services
- Security training
Integrations
NinjaOne integrates with the following business systems and applications:
- Accelo
- Autotask PSA
- Bitdefender Gravity/Zone
- BrightGauge
- CloudBlue PSA
- Computicate PSA
- ConnectWise Control
- ConnectWise Manage
- HaloPSA
- HarmonyPSA
- IT Portal
- IT Boost
- IT Glue
- Liongard
- MSP360 Managed Backup
- Malwarebytes Endpoint Protection
- Narmada
- N-able Passportal
- PROMYS
- OpenDNS
- PageDuty
- Passportal
- RepairShopr
- ScalePad
- SherpaDesk
- StorageCraft Cloud Backup
- Slack
- Splashtop Remote Support
- TeamViewer
- Webroot Business Endpoint Protection
- Hyper V
- VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Company Email
sales@ninjaone.com
Contact No.
Company's Address
657 Mission St.
San Francisco, CA 94105
USA
NinjaOne (Formerly NinjaRMM) Comparisons
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The services compared on this page are merely a sliver of our complete IT Management Software category and you should take into account that there may be more desirable services out there. If you want to guarantee you make the wisest choice for your team we definitely suggest that you try out more software first. It may also be a good idea to check out our top 10 IT Management Software ranking to find out which products are in the current year the highest-rated ones and leaders in the market.
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