What is better xMatters or SpiraTest? Today’s companies look for the best IT Management Software product to continue to be competitive. On this page we help you with buying the right product, by allowing you to examine xMatters and SpiraTest down to the very details of their individual functions.
You can also examine our total scoring values, which rate the software all round quality and performance. xMatters got a 8.4 score, while SpiraTest has a score of 7.5. Likewise, it is possible to compare their general user satisfaction rating: 100% (xMatters) against 100% (SpiraTest). Bear in mind to opt for the solution that best addresses your most crucial issues, not the application with the higher number of features.
We know that not all people have the time to test a large number of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Management Software category are: aqua cloud, Norton Security, monday.com.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
SpiraTest is available a cloud-hosted platform or an on-premise download. Price vary depending on the number of users. A free trial is also offered for those who want to get acquainted with the system.
The solutions compared on this page are only a small sample of our entire IT Management Software category and you should take into account that there may be more reliable solutions available. If you would like to ensure you make the best possible choice for your team we definitely encourage you to try out more apps first. You may also want to study our top 10 IT Management Software list to see which products are at the moment the highest-rated ones and dominate the market.
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