What is better xMatters or Loop11? The ideal IT Management Software is a service that can deal with your company’s unique demands. It’s easy to find which solution is best suited for your company if you review different products before you decide which one is the best.
For example, xMatters and Loop11 are scored at 8.4 and 7.2, respectively, for all round quality and performance. Likewise, xMatters and Loop11 have a user satisfaction rating of 100% and N/A%, respectively, which shows the general response they get from customers. Moreover, get in touch with an existing customer of the software and ask for their comments concerning the application in question.
We realize that not all people have enough time to examine a wide range of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the IT Management Software category are: Norton Security, monday.com, aqua cloud.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Almost as important as useful features and user support quality are pricing packages offered by xMatters and Loop11. Although price should not be the only factor it’s definitely a key thing to consider. You should look for a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up every time your business expands. Be sure that you don’t pick plans that include extra features that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can usually count on discounts. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to spend any money and offers a solid overview of what it feels like to work with xMatters and Loop11.
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