What is better xMatters or Syxsense? We are here to streamline the whole process of assessing IT Management Software products for you. For example, on this page you can verify the overall performance of xMatters (8.4) and contrast it with the overall performance of Syxsense (8.6). It's also possible to match their overall user satisfaction rating: xMatters (100%) vs. Syxsense (97%).
Likewise, you can read their services thoroughly to find out which product can better tackle your company’s needs. Generally, any business solution should allow you to comfortably check the big picture, all the while allowing you immediate access to the details.
In case you you have to quickly decide on the best IT Management Software according to our review team we recommend you examine one of these services: aqua cloud, Norton Security, monday.com.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Syxsense offers two pricing packages to choose from. The pricing of the plans varies based on the functionalities you require. Should you want to learn more about what this platform has to offer, the vendor also has a 14-day free trial plan.
Syxsense integrates with a number of third-party vendors, including Oracle and Microsoft Office 365.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Best Western, Netgear, Wiley
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive solution that combines IT management, remote device tracking, and security vulnerability scanning in one hub. With this platform, you can easily track, scan, and audit devices from any IP-enabled device on their network. What is more, it has AI-driven solutions so you can ensure that your devices remain protected from cyber threats at all times.
When you research different IT Management Software services you shouldn’t just study their list of features and provided pricing plans. Pay attention to the fact that the solution should be meeting your requirements and business so the more flexible their offer the better. Learn which systems are supported by xMatters and Syxsense and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, because this may be a deal breaker for many firms.
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