Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Patch management
- Vulnerability scanning and management
- Automated device quarantine
- Software distribution
- Multi-point remote device management
- Network discovery and inventory
- Extensive patch management options
- Network device map
- Remote access tools
- Two-factor authentication
- Inventory history
- IoT device management
- Hardware and software auditing
- Centralized global deployments
- Automated and predictive threat detection
- Custom reporting
- Multiple OS support
- Activity and change tracking
Pricing Info
Pricing Info
Syxsense offers two pricing packages to choose from. The pricing of the plans varies based on the functionalities you require. Should you want to learn more about what this platform has to offer, the vendor also has a 14-day free trial plan.
Syxsense Manage – From $600/year
- Up to 10 Devices
- Up to 500GB Cloud Storage Capacity
- Device Discovery
- OS and Third-Party Patching
- AI and Voice Control
- Remote Control
- End-User Access
- Inventory for Hardware and Software
- Custom Data Fields
- Wake on LAN
- Auditing Module
- Patch Management
- Software Distribution
- Logical Air Gap Relay
- Maintenance Dashboard
- Reporting Module
- Customer Support (Chat, Email, and Phone)
- Onboarding Services
Syxsense Secure – From $960/year
- Up to 10 Devices
- Up to 100GB Cloud Storage Capacity
- Unlimited Console User Accounts
- Syxsense Cortex function
- Vulnerability Scanning Options
- Threat Alerts
- Security Management
- Device Location Maps
- Maintenance Dashboard
- End-User Access
- Wake on LAN
- Device Tools
- Auditing Module
- Reporting Module
- Network and Site Maps
- Device Timeline
- Device Discovery
- Inventory for Hardware and Software
- OS and Third-Party Patching
- Patch Management
- Software Distribution
- AI and Voice Control
- Inventory History
- Custom Data Fields
- Remote Control
- Logical Air Gap Relay
- Priority Support on Phone
- Live Onboarding Services
Integrations
Integrations
Syxsense integrates with a number of third-party vendors, including Oracle and Microsoft Office 365.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Best Western, Netgear, Wiley
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive solution that combines IT management, remote device tracking, and security vulnerability scanning in one hub. With this platform, you can easily track, scan, and audit devices from any IP-enabled device on their network. What is more, it has AI-driven solutions so you can ensure that your devices remain protected from cyber threats at all times.
Company Email
info@syxsense.com
Contact No.
Company's Address
65 Enterprise
Aliso Viejo, CA 92656
USA
Syxsense Comparisons
Popular Syxsense Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Both Syxsense and Freshservice were reviewed by a panel of independent B2B experts who prepared a full examination of all crucial elements of every app. Their total rating was calculated by means of unique SmartScore algorithm that provides an individual partial score to each element like: main features, customer support, mobile device support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only thing important to a business so we do our best to pay attention to all facets of a software before coming up with its final score.
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