Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Requirements Management
- Project Management
- Document Collaboration
- Test Case Management
- Manual Testing
- Automated Testing
- Release Management
- Bug Tracking
- Customization
- Build Management
- Email Integration
- Reporting
- Mobile Device Support
- Administration
- Data Migration
- Feature Checklist
- Understanding Test Management Software
Pricing Info
Pricing Info
SpiraTest is available a cloud-hosted platform or an on-premise download. Price vary depending on the number of users. A free trial is also offered for those who want to get acquainted with the system.
Cloud-Hosted Rates
- Starter – $5.99/month
- 3-User Pack – $69.99/month
- 5-User Pack – $99.99/month
- 10-User Pack – $179.99/month
Visit SpiraTest for more rates.
Download for On-Premise Rates
- Starter – $49.99
- 3-User Pack – $399.99
- 5-User Pack – $599.99
- 10-User Pack – $999.99
Integrations
Integrations
SpiraTest supports integrations with the following business systems and applications:
- JIRA
- Jenkins / Hudson
- JetBrains TeamCity
- Atlassian Bamboo
- Mantis
- Bugzilla
- Redmine
- IBM RTC
- IBM ClearQuest
- FogBugz
- Axosoft 14+
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Alcatel-Lucent, Norkom Technologies, Deutsche Bank, EA, Dolby, Ralph Lauren
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A complete quality assurance and test management platform that comes with integrated defect monitoring and release scheduling.
Company Email
support@inflectra.com
Contact No.
Company's Address
Inflectra Corporation
8121 Georgia Ave
Suite 504
Silver Spring, MD 20910-4957
United States of America
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
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Every time you choose a app that you believe will work best for your team you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently individual experience with the solution may be different, depending on your own goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each service to give you an immediate impression of how real users of SpiraTest and Freshservice estimate their experience with the software. Our system is built around advanced analysis of product mentions on other websites, social media and blogs, so you are going to receive a comprehensive and reliable picture of what other clients think about every service. In this example SpiraTest has a total satisfaction rating at 100% while for Freshservice 97% of users claim they had an enjoyable experience with it.
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