What is better ChatPion or Pulsedesk? Today’s enterprises want the best Customer Support Software product to keep on being competitive. On this page we help you with buying the best solution, by allowing you to assess ChatPion and Pulsedesk down to the very details of their individual modules.
You may also check our general scoring values, which rate the software all round quality and performance. ChatPion got a 8.7 score, while Pulsedesk has a score of 8.9. Likewise, it is possible to compare their general user satisfaction rating: 100% (ChatPion) against 98% (Pulsedesk). Bear in mind to opt for the solution that best answers your most urgent needs, not the software with a lot of features.
We did our best to review all popular Live Chat Software solutions offered out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Vision Helpdesk, Pipedrive.
ChatPion SMB and enterprise pricing starts at $89. It’s a one-time payment plan so upon purchasing the license, you can use the app as long as you want. The vendor offers two licenses for users to choose from. See more details below:
Regular License – $89 (End-users are not charged for)
All ChatPion Features
6-month Support
Extended License – $299 (End-users can be charged for)
ChatPion integrates with popular social media apps, SMS gateway, email sender, email auto responder,
Twilio
Nexmo
Plivo
Clickatell
Africa’s Talking
SemySMS
Route Mobile
Twilio SendGrid
Mailgun
SMTP
Mandrill
Sendinblue
ActiveCampaign
Mautic
Accelle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.
No Customer Support Software will be able to cater to all the requirements of a specific team. While key features of ChatPion and Pulsedesk are obviously a priority you should also carefully study the integrations offered by each app. Very often you will already be making use of some other B2B software in your company and it’s always better to go with software that integrate well with one another. If you do that you will be able to be certain of a reliable exchange of information between your teams and apps, which can significantly reduce time wasted on migrating between one solution and the other.
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