What is better WhosOn or Freshchat? We are here to streamline the whole process of comparing Customer Support Software products for you. For example, on this page you can look at the overall performance of WhosOn (8.2) and contrast it with the overall performance of Freshchat (9.2). It's also possible to match their overall user satisfaction rating: WhosOn (90%) vs. Freshchat (96%).
Likewise, study their features thoroughly to find out which product can better address your company’s needs. In general, any business solution should allow you to immediately view the big picture, at the same time giving you easy access to the details.
We know that not all businesses have the time to scrutinize a wide range of different services, so we created a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Both WhosOn and Freshchat were evaluated by a team of independent B2B experts who carried out a detailed study of all core elements of every software. Their total score was prepared using our unique SmartScore model which provides a separate partial score to every factor like: main features, customer support, mobile support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only aspect essential to a business so we make an effort to pay attention to all aspects of a app prior to coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
