What is better Vivocha or Zendesk? You have so many Customer Support Software choices in today’s market that deciding on the best product is often confusing. On our comparison page, you can easily assess the features, pricing terms, available plans, and more details of Vivocha and Zendesk.
You can also compare their score (8.4 for Vivocha vs. 9.7 for Zendesk) and user satisfaction level (N/A% for Vivocha vs. 98% for Zendesk). The scores and ratings give you an overall idea how both of these software products perform. In addition, check if the solution can integrate with the company’s current business apps to guarantee greater productivity.
If you have to quickly decide on the more reliable Live Chat Software according to our experts we advise you examine one of these products: Zendesk, Pipedrive, Vision Helpdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
It may not always be sufficient to simply compare Vivocha and Zendesk with each other. Even though useful features, pricing and user reviews are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards claimed by each solution. In many cases a less dominant product may turn out to be a great choice that was distinguished with B2B awards such as our Great User Experience Award which proves that in spite of limited market presence it’s a worthy rival to the software that rule the market.
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