What is better Vivocha or Zendesk? If you need to get a convenient way to decide which Customer Support Software product is better, our proprietary method gives Vivocha a score of 8.4 and Zendesk a score of 9.7 for general quality and performance. In addition, Vivocha is rated at N/A%, while Zendesk is rated 98% for their user satisfaction level.
You can also review their product details, such as features, tools, options, plans, prices, and others. See if the software can customize some of its processes to make sure the app fits your own business procedures.
Our team put a lot of effort to review all popular Live Chat Software services offered on the market, but among all the ones we reviewed these three caught our special attention: Pipedrive, Vision Helpdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you are still having doubts about which solution will perform best for your company it may be a sound idea to analyze each service’s social metrics. These metrics are usually a way to see how popular every solution is and how wide is its online presence. For instance Vivocha Twitter account has currently 487 followers. At the same time Zendesk Twitter is followed by 75146 people.
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