What is better Vivantio or Pulsedesk? Today’s corporations need the best Customer Support Software product to remain competitive. On this page we help you with buying the best solution, by allowing you to evaluate Vivantio and Pulsedesk down to the very details of their individual functions.
It's also possible to examine our overall scoring values, which rate the software all round quality and performance. Vivantio got a 8.4 score, while Pulsedesk has a score of 8.9. Likewise, you can compare their general user satisfaction rating: 93% (Vivantio) against 98% (Pulsedesk). Don’t forget to choose the software that best addresses your most crucial priorities, not the application with the higher number of features.
We know that not all people have the time to try out a large number of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you continue having doubts about which software will work best for your business it may be a sensible idea to analyze each service’s social metrics. Such metrics are frequently a way to see how popular a given app is and how large is its online presence.For instance, if you analyze Vivantio LinkedIn page you’ll see that they are followed by 1335 people. In case of Pulsedesk the amount of followers on their LinkedIn page is 55.
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