What is better Vivantio or PhaseWare Tracker? You have so many Customer Support Software alternatives in today’s state of that industry that deciding on the best product is often difficult. On our comparison page, you can easily compare the functions, terms and conditions, available plans, and more details of Vivantio and PhaseWare Tracker.
It’s also possible to compare their score (8.4 for Vivantio vs. 7.2 for PhaseWare Tracker) and user satisfaction level (93% for Vivantio vs. 99% for PhaseWare Tracker). The scores and ratings provide you with a general idea how both of these software products perform. Additionally, find out if the solution can integrate with existing business apps to guarantee greater productivity.
Our team put a lot of effort to review all popular IT Service Software solutions offered on the market, but among them these three caught our special attention: Zendesk, LiveAgent, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be sufficient to just compare Vivantio and PhaseWare Tracker with each other. While reliable features, pricing plans and customer comments are all crucial and should be considered when making a final choice, you should also check out the recognition and awards won by each app. Frequently a less popular service may turn out to be an excellent choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that regardless of smaller market presence it’s a significant contender to the services that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
