What is better Vivantio or Instant Housecall? Buying the ideal Customer Support Software for your business is key to growing your company’s effectiveness. In our platform, you can easily compare various solutions to see which one is the proper software for your needs. Here you can match Vivantio vs. Instant Housecall and look at their overall scores (8.4 vs. 8.0, respectively) and user satisfaction rating (93% vs. 100%, respectively).
You can also browse the details of prices, conditions, plans, functions, tools, and more, and find out which software offers more advantages for your business. In general, select the software that allows you to scale the features and price terms to complement your sales growth or lack of it.
At the moment, the leading products in our IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
When you compare various Customer Support Software apps you shouldn’t simply explore their list of features and provided pricing plans. Consider that the solution should be adjusted to your standards and team so the more flexible their offer the better. Learn what platforms are supported by Vivantio and Instant Housecall and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this could be a key element for many companies.
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