What is better Vivantio or FocalScope? Reviewing products to get the best Customer Support Software need not be tough. On our review platform, we enable you to match Vivantio and FocalScope and quickly see their distinct features. We allow you to check their uniqe benefits, supported devices, customer support, prices, terms, and many more.
You can even compare their overall score (8.4 for Vivantio vs. 8.2 for FocalScope) and overall customer satisfaction level (93% for Vivantio vs. N/A% for FocalScope). Take your time and examine your best options and see which one is right for your company. Likewise, you must assess the software vendor’s credibility; are they reliable and will they still be on the market in the future?
We are aware that not all people have enough time to test a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: Freshservice, Zendesk, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
The software examined on this page are only a small sample of our full Customer Support Software category and you should take into account that there may be more desirable services out there. If you would like to guarantee you make the optimal decision for your team we strongly suggest that you test more products first. You can also consider to consult our top 10 Customer Support Software list to see which services are currently the highest-ranking ones and dominate the market.
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