What is better FocalScope or Birdeye? Today’s enterprises require the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the right service, by allowing you to assess FocalScope and Birdeye down to the very details of their individual modules.
You can also examine our general scoring values, which rate the software general quality and performance. FocalScope got a 8.2 score, while Birdeye has a score of 9.0. Likewise, you may compare their general user satisfaction rating: N/A% (FocalScope) against 97% (Birdeye). Remember to select the solution that best answers your most urgent needs, not the application with the higher number of features.
In the event you want to quickly find the optimal Customer Support Software according to our review team we advise you try out the following products: Freshdesk, Freshdesk Omni, Zendesk.
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
When you choose a app that you believe will be an actual asset for your company you shouldn’t just pay attention to what reviewers have to say about it. Very often individual experience with the solution will vary, depending on specific preferences and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each app to give you a reliable impression of how real users of FocalScope and Birdeye estimate their contact with the product. Our algorithm is built around complex analysis of product mentions on other sites, social networks as well as blogs, so you are going to obtain a comprehensive and reliable overview of what other clients think about each solution. In this example FocalScope has a total satisfaction rating at N/A% while for Birdeye 97% of people claim they had an enjoyable experience with it.
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