What is better Vivantio or EvantoDesk? If you wish to have a convenient way to find out which Help Desk Software product is better, our exclusive algorythm gives Vivantio a score of 8.4 and EvantoDesk a score of 8.0 for all round quality and performance. In addition, Vivantio is rated at 93%, while EvantoDesk is rated 100% for their user satisfaction level.
You can also review their product details, such as functions, tools, options, plans, pricing, and many more. Check whether the solution lets you to customize a few of its processes to make sure it fits your own business processes.
Users who are pressed for time or could use a IT Service Software suggestion from our team may want to try out these top choices for this year: Freshservice, LiveAgent, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Both Vivantio and EvantoDesk were reviewed by a group of reliable SaaS experts who conducted a full examination of all key elements of each product. Their total rating was calculated using our unique SmartScore model which calculates a separate partial score to each factor including: main functionalities, customer support, mobile device support, security, client satisfaction and reviews in other media. We know useful features are not the only aspect important to a business so we make sure we pay attention to all facets of a software prior to giving it a final rating.
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