What is better Vision Helpdesk or MetaCaseDesk? Buying the perfect Help Desk Software for your company is crucial to boosting your company’s efficiency. In our platform, it's easy to evaluate a wide range of solutions to see which one is the appropriate software for your needs. Here you can match Vision Helpdesk vs. MetaCaseDesk and look at their overall scores (9.2 vs. 8.0, respectively) and user satisfaction rating (99% vs. 100%, respectively).
You can even analyze the specifics of prices, terms, plans, functions, tools, and more, and determine which software offers more advantages for your business. As a rule of thumb, select the software which helps you to add/remove features and price terms to address your sales growth or lack of it.
As of now, the top services in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Almost as essential as features and customer support quality are pricing packages given by Vision Helpdesk and MetaCaseDesk. Although pricing should not be the only element it’s without a doubt an important thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and effortlessly scaled up when your business develops. You should be certain you don’t pick plans that have extra functionalities that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can often benefit from special pricing. You should also give a chance to a free trial or demo of every solution to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to pay any money and gives you a practical overview of what it feels like to work with Vision Helpdesk and MetaCaseDesk.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
