Vision Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, forums, knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Time tracking and ticket billing
- Ticket queues, department and status creations
- Ticket views
- Two-way email parsing
- Vision Helpdesk API
- Vision Helpdesk mobile apps
Pricing Info
Pricing Info
Vision Helpdesk offers both SaaS and On-Premises licenses. Select the pricing options depending on the type of license you need. SaaS Cloud License
- Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
- Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
- Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)
Download Recurring License
- Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
- Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
- Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
One-Time Download License
- Starter Help Desk – $200/agent
- Pro Help Desk – $400/agent
- Satellite Help Desk – $500/agent
- Pro Service Desk – $600/agent
- Ent Service Desk – $800/agent
Live Chat Software Pricing
- SaaS Live Chat – $20/agent/month (billed annually ) $25/agent/month (billed monthly)
- Download Recurring Live Chat – $16/agent/month (billed annually ) $20/agent/month (billed monthly)
- Download One-Time Live Chat – $400/agent
Integrations
Integrations
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
- Google Hosted Emails
- Office365 Hosted Emails
- MS Exchange Emails
- Active Directory
- Paypal
- 2SMS
- Clickatell
- Drupal
- WHMCS
- Clientexec
- Live Chat Inc
- Live!Zilla
- UserLike
- Comm100
- GoToMeeting
- GoToAssist
- Twilio
- WordPress
- SugarCRM
- HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Company Email
sales@visionhelpdesk.com
Contact No.
Company's Address
2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
Vision Helpdesk Comparisons
Popular Vision Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ease of use
- Online Form Designer
- Drag-and-Drop Customization
- Editable, pre-made Templates and Themes
- Image/Logo Upload
- Automated Storage and Organization of Submissions
- Branding
- Online/Offline Collaboration
- Reporting
- Synced Changes on the go
- More than 1000 Integrations
- Payments
- Widgets
- Group Editing
Pricing Info
Jotform offers five SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Starter – Free
-
100 Monthly Submissions
-
SSL Secure Submissions
-
Receive 10 Payments
-
100 MB Available Space
-
5 Forms
- 100 Fields Per Form
-
1,000 Monthly Form Views
-
500 Total Submission Storage
- Unlimited Reports
Bronze – $39/month
-
1,000 Monthly Submissions
-
SSL Secure Submissions
-
Receive 100 Payments
-
1 GB Available Space
-
25 Forms
- 250 Fields Per Form
- 10,000 Monthly Form Views
-
10,000 Total Submission Storage
- Unlimited Reports
Silver – $49/month
-
2,500 Monthly Submissions
-
SSL Secure Submissions
-
Receive 250 Payments
-
100 GB Available Space
-
50 Forms
- 500 Fields Per Form
- 100,000 Monthly Form Views
-
25,000 Total Submission Storage
-
Unlimited Reports
Gold – $129/month
-
100,000 Monthly Submissions
-
SSL Secure Submissions
-
Receive 1,000 Payments
-
100 GB Available Space
-
100 Forms
-
1,000,000 Monthly Form Views
-
100,000 Total Submission Storage
-
Unlimited Reports
Enterprise – by quote
- Unlimited Everything
- Multi-user Platform
- User Management
- Dedicated Server
- Server Administration
- Full Compliance with Country-Specific Data Residency Requirements
- Custom Domain
- White Labeling
- Shared Access to Forms and Submissions
- Service Level Agreements (SLA)
- Priority Real-Time Support
- Real-Time Zoom Sessions with Customer Success Team
- Local Data Residency Option
- Single Sign On (SSO) Integrations
Integrations
Jotform integrates with more than 100 business systems and applications, including software for analytics and reporting, CMS, CRM, project management, payment processing, and file sharing. Here are some of them:
- Asana
- monday.com
- Google Analytics
- W3Counter
- IFTTT
- Zapier
- Weebly
- Joomla
- Dropbox
- Salesforce
- PayPal
- Stripe
- Square
- Freshbooks
- Slack
- Zoom
- Google Drive
- WebHooks
- Airtable
- Microsoft SQL Server
- HubSpot
- Zoho CRM
- Authorize.Net
- AWeber
- Egnyte
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, BBC, Uber
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
JotForm is a professional, fully-featured mobile form builder for companies and individuals. This user-friendly and intuitive forms builder is known for its capability in helping create innovative and personalized forms for various purposes using its smart drag-and-drop forms editor. It also allows automatic synchronization of updated forms.
Company Email
support@jotform.com
Company's Address
1700 Montgomery St
San Francisco, CA 94111
USA
Jotform Comparisons
Popular Jotform Alternatives
In the event you continue having second thoughts about which solution will work best in your case it might be a sensible idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular every product is and how wide is its online presence. For example, in case of Facebook Vision Helpdesk has 21013 likes on their official page while Jotform profile is liked by 24878 people.
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