What is better Vision Helpdesk or InfoFlo? If you want a reliable CRM Software product for your enterprise you must take time to compare different solutions. It doesn’t have to be challenging, and can be as easy as matching their features in a table like the one below. You will also get a quick idea how each product performs. As an example, on this page you can see Vision Helpdesk’s overall score of 9.2 and compare it against InfoFlo’s score of 9.1; or Vision Helpdesk’s user satisfaction level at 99% versus InfoFlo’s 100% satisfaction score.
The contrast will allow you to spot the strengths and weaknesses of each application, and decide which one suits you requirements better. Beyond the robust features, the solution that is easy to understand and use is always the better choice.
If you would like to quickly locate the top Help Desk Software according to our review team we advise you take a look at one of these products: Freshdesk, Salesforce Service Cloud, Zendesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
InfoFlo has three different product plans. InfloFlo Basic has a one-time cost per user so there are no monthly fees involved. You can purchase additional upgrades for each plan. There is a free trial available that allows you to test all the key functionalities as well. You can easily sign up for InfoFlo free trial here.
In addition, InfoFlo integrates with the following systems and applications:
Outlook or CSV in Outlook format
Twitter
Facebook
Skype
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SolarVision, Gilman, Pope, Scribner & Robles, Cognyst International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
InfoFlo is a software tool that lets you fully integrate and manage contacts and improve business relationships by efficiently tracking leads and creating a sales process. It is simple and easy to use. Also, it has additional modules for newsletter management, market automation, call center management, and many more.
Please note that even though both Vision Helpdesk and InfoFlo may offer a top quality array of features every app could be aimed at a different business size. If you are comparing features you should give some attention to a company size they are aimed at. Some functionalities might scale up effectively for huge enterprises but if you have a small or medium company it’s usually more sensible to refrain paying for complex functionalities that you may never have a chance to use.
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