What is better Vision Helpdesk or Issuetrak? When comparing Vision Helpdesk and Issuetrak, you can easily see which Help Desk Software product is the better choice. This guarantees that your business will be able to choose most productive and effective application. You can check the details, like available tools, costs, plans offered by each vendor, offer terms, etc.
We also let you check their all round scores to know which one looks to be better. Vision Helpdesk has 9.2 points for overall quality and 99% rating for user satisfaction; while Issuetrak has 8.5 points for overall quality and 100% for user satisfaction. Likewise, you can also check which vendor is more reliable by sending an an email question to both and find out which company replies sooner.
Our experts made sure to prepare reviews of all popular Help Desk Software products available out there, but among them these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
If you test various Help Desk Software software you shouldn’t just analyze their list of features and offered pricing packages. Keep in mind the product must be adjusted to your standards and company so the more flexible their offer the better. Check which systems are supported by Vision Helpdesk and Issuetrak and make sure you will obtain mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, as this might be a deal breaker for many companies.
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