What is better Vision Helpdesk or Helpdesk Pilot? Today’s businesses need the best Help Desk Software product to remain competitive. On this page we help you with buying the right solution, by allowing you to evaluate Vision Helpdesk and Helpdesk Pilot down to the very details of their individual offers.
It's also possible to examine our total scoring values, which rate the software all round quality and performance. Vision Helpdesk got a 9.2 score, while Helpdesk Pilot has a score of 7.2. Likewise, it is possible to compare their general user satisfaction rating: 99% (Vision Helpdesk) against 99% (Helpdesk Pilot). Remember to select the application that best matches your most crucial priorities, not the solution with a lot of features.
We are aware that not all companies have enough time to try out a large number of various products, so we prepared a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
The apps examined on this page are merely a small sample of our entire Help Desk Software category and you should keep in mind that there could be better services out there. If you would like to guarantee you make the best possible choice for your business we strongly suggest that you test more solutions first. It may also be a good idea to consult our top 10 Help Desk Software list to see which products are at the moment the best ones and dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
