get listedCompare VICIdial vs. Chatwing
If you’re experiencing a hard time deciding on the best Communications Software product for your situation, we suggest that you compare the available software and see which service offers more benefits. In particular, here you can assess VICIdial (overall score: 8.0; user rating: 96%) vs. Chatwing (overall score: 8.5; user rating: 95%) for their overall performance. You can even see which one provides more functions that you need or which has more suitable pricing plans for your current situation. Having a clear table to compare their features will significantly increase the possibility of getting the right product for your company. Take a closer look at other aspects of the software for example if it’s easy to use, adaptability, scalability, and pricing plans. At this time, the top solutions in our Call Center Software category are: Freshdesk, CallTrackingMetrics, Vocalcom Cloud Contact Center.  |  | ||
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Our Score | Our Score 8.0 | Our Score 8.5 | |
| Client Experience | |||
Client Experience | Client Experience 96% | Client Experience 95% | |
| Price | |||
Price | free | $25 | |
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Pricing Type | Quote-based | Monthly payment | |
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| Product Info | |||||||||||||
Product Info | VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX. | Chatwing is a chat application and live communication platform designed for websites and mobile devices. | |||||||||||
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| Contact Address | |||||||||||||
Contact Address | Tampa, Florida USA | 340 Main Street,Suite 9000 Worcester, MA 01608 USA | |||||||||||
| Company Email | |||||||||||||
Company Email | sales@vicidial.com | info@chatwing.com | |||||||||||
| Popular Clients | |||||||||||||
Popular Clients | Discovery Communications, MTV, New York University, Booking.com | ||||||||||||
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| Available Features | |||||||||||||
Available Features | VICIdial FEATURES
| Chatwing FEATURES
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| Pricing Info | ||||||||||
Pricing Info | VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website. | Chatwing offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business: Basic – $25/month
Premium – $45/month
Pro – $125/month
Enterprise – $250/month
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| Languages Supported | ||||||||||
Languages Supported | USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish | USA, UK, Canada, International, China, Germany, India, Japan, Spain, France | ||||||||
| Available Integrations | ||||||||||
Available Integrations | VICIdial integrates with the following business systems and applications:
| Chatwing integrates with the following business systems and applications:
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| Pricing Page | ||||||||||
Pricing Page | Learn more about VICIdial pricing | Learn more about Chatwing pricing | ||||||||
| Contact Phone | ||||||||||
Contact Phone | +1-888-894-8424 | +1-617-863-2906 | ||||||||
| Customer Types | ||||||||||
Customer Types | Small Business | Large Enterprises | Medium Business | Freelancers | Small Business | Large Enterprises | Medium Business | Freelancers | ||||||||
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Popular Alternatives | Product name Score | Product name Score | |
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If you test different Communications Software services you shouldn’t just analyze their features list and available pricing packages. Keep in mind the service should be matching your work processes and business so the more flexible their offer the better. Learn which OSes are supported by VICIdial and Chatwing and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, as this might be a key element for many firms.
