What is better VICIdial or Adversus Dialer? To make sure you get the most useful and productive Customer Support Software for your enterprise, you need to compare products available on the market. For instance, here it is possible to match VICIdial’s overall score of 8.0 against Adversus Dialer’s score of 8.5. You can even examine their general user satisfaction: VICIdial (90%) vs. Adversus Dialer (N/A%).
Moreover, you can review their good and bad points feature by feature, including their offered terms and costs. By comparing products you are improving your chances to pick the best software for your situation. It goes without saying you should know your unique needs to realize which service matches those needs.
In the event you want to quickly find the best Call Center Software according to our experts we suggest you take a look at the following solutions: Zendesk, JustCall, Freshdesk Contact Center.
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
Predictive Dialing
Inbound Return Calls
Callbacks
Lead Information
Call Recording
Integrated Calendars
Automatic Email and SMS
Lead Journeys
Add or Delay Actions
Smart Filtration Reports
Create Multiple Branches
Add Unlimited Actions
Create Unlimited Data Fields
Edit Lead Data
Automatic Data Deletion Process
Segmentation tools
Access to KPIs
Data History
Automatic Reporting
Live Agent Activity
Live Campaign Performance
Listen to Active Calls
Benchmark Campaigns or Teams
Make Repeatable Tasks
User Administration
Customer Profiles
Project and Team Organization
Hide Private Data
Add Subcontractors
Data Import and Export
Third-Party Integration
Free telephony to Denmark (additional $50/user/month on annual billing)
Free Calls to EU, US, and Canada (additional $60/user/month)
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
You don’t want only a broad array of functionalities and adjustable pricing packages from a popular Customer Support Software. Almost as important as core features is a quality customer support. You want to ensure that when you have any questions about VICIdial or Adversus Dialer, or you face some problems, or maybe you’ll need to ask for a certain update or functionality useful to your business you can count on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy individual training or at least a knowledge base you can use.
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