What is better Adversus Dialer or Kayako? You have such a huge number of Customer Support Software options in today’s state of that industry that picking the right product can be confusing. On our comparison page, you can actually assess the tool, stipulations, available plans, and more details of Adversus Dialer and Kayako.
You can also compare their score (8.5 for Adversus Dialer vs. 9.0 for Kayako) and user satisfaction level (N/A% for Adversus Dialer vs. 95% for Kayako). The scores and ratings provide you with a solid idea how both these software products perform. Moreover, find out if the application can integrate with the company’s current business apps to ensure greater productivity.
People who don't have much time or need a Call Center Software recommendation from our experts might want to take a look at these top choices for this year: Zendesk, Freshdesk Contact Center, JustCall.
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
Predictive Dialing
Inbound Return Calls
Callbacks
Lead Information
Call Recording
Integrated Calendars
Automatic Email and SMS
Lead Journeys
Add or Delay Actions
Smart Filtration Reports
Create Multiple Branches
Add Unlimited Actions
Create Unlimited Data Fields
Edit Lead Data
Automatic Data Deletion Process
Segmentation tools
Access to KPIs
Data History
Automatic Reporting
Live Agent Activity
Live Campaign Performance
Listen to Active Calls
Benchmark Campaigns or Teams
Make Repeatable Tasks
User Administration
Customer Profiles
Project and Team Organization
Hide Private Data
Add Subcontractors
Data Import and Export
Third-Party Integration
Free telephony to Denmark (additional $50/user/month on annual billing)
Free Calls to EU, US, and Canada (additional $60/user/month)
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Both Adversus Dialer and Kayako were tested by a group of reliable SaaS experts who conducted a detailed examination of all core elements of each software. Their ultimate score was calculated by means of unique SmartScore algorithm which calculates a separate partial score to every element such as: main functionalities, client support, mobile support, security, customer satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only factor essential to a business so we do our best to pay attention to all aspects of a software before coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
