What is better Velaro or REVE Chat? A great way to find the appropriate Customer Support Software product for your company is to match the solutions against each other. Here you can compare Velaro and REVE Chat and see their capabilities compared contrastively to help you select which one is the better product.
Likewise, you can compare their overall ratings, for instance: overall score (Velaro: 8.7 vs. REVE Chat: 8.0) and user satisfaction (Velaro: 91% vs. REVE Chat: 98%). Analyze their distinctive features and similarities and see which one outperforms the other. Moreover, anticipate the state of how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
As of now, the most popular solutions in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Almost as important as features and client support quality are pricing options given by Velaro and REVE Chat. Although cost should not be the only element it’s without a doubt a key thing to think about. You should try to find a flexible pricing plan that can be matched with your team size and painlessly scaled up when your company grows. You should be certain you don’t pick pricing plans that have complex functionalities that you won’t use and always try to contact with the vendor directly as big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of every software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to spend any money and offers a solid overview of what it’s like to work with Velaro and REVE Chat.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
