What is better REVE Chat or Vivantio? When selecting the proper Customer Support Software for your firm it is suggested that you assess the features, rates, along with other critical info concerning the product and vendor. Here, you can check the parallels and distinctions between REVE Chat (overall score at 8.0 and user satisfaction at 98%) and Vivantio (overall score at 8.4 and user satisfaction at 93%).
You can also check out their specific modules, for example functions, plans, pricing, terms and conditions, etc. What is more, read the terms thoroughly for information on hidden fees, including, installation, independent customer service, upgrade fees, disk space fees, and other similar charges.
In case you you have to quickly find the more reliable Live Chat Software according to our experts we suggest you try out these services: Vision Helpdesk, Zendesk, Pipedrive.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You shouldn’t count on just a wide array of functionalities and scalable pricing packages from a well-known Customer Support Software. Almost as essential as key features is a top-notch customer support. You want to guarantee that if you have any questions about REVE Chat or Vivantio, or you run into a problem, or maybe you’ll need to ask for a specific update or functionality beneficial to your company you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. It’s also a big plus if you can benefit from personal training or at least an FAQ you can use.
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