What is better REVE Chat or ScreenConnect? Getting the best Customer Support Software for your company is hard with various functions, options, and offers to choose from. However, depending on our website will allow you to streamline the selection process by displaying all key services in a single location.
As an illustration, you can match REVE Chat and ScreenConnect for their features and overall scores, namely, 8.0 and 9.0, respectively. Furthermore, you can see which product has higher general user satisfaction rating: 98% (REVE Chat) and 96% (ScreenConnect) to find out which product is the better choice for your business. Don’t simply choose the solution with the cheapest price, but the service that gives the best value for your money.
Those of you who are pressed for time or would like to get a Live Chat Software advice from our experts may want to investigate these top choices for the current year: Pipedrive, Zendesk, Vision Helpdesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you choose a product that you are sure will be an actual asset for your business you shouldn’t only focus on what professionals have to say about it. In many cases personal experience with the product may be different, depending on your own goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every app to give you an immediate overview of how actual users of REVE Chat and ScreenConnect evaluate their contact with the solution. Our algorithm is built around complex analysis of product mentions on other websites, social media and blogs, so you will get a full and reliable landscape of what other people think about every product. In this example REVE Chat got a total satisfaction rating at 98% while for ScreenConnect 96% of users say they had an enjoyable experience with it.
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