What is better Velaro or Pulsedesk? With different functions, pricing, details, and more to evaluate, choosing the best Customer Support Software for your company is tricky. However by using our system, you can easily match the functions of Velaro and Pulsedesk as well as their general rating, respectively as: 8.7 and 8.9 for overall score and 91% and 98% for user satisfaction.
You can also assess them feature by feature and see which application is a more effective fit for your business. Don’t forget to get a trial version first prior to getting a plan to see how the program works in real scenarios.
In case you you need to quickly decide on the best Live Chat Software according to our review team we advise you take a look at the following solutions: Zendesk, Pipedrive, Vision Helpdesk.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
You shouldn’t expect exclusively a broad array of functionalities and adjustable pricing from a well-known Customer Support Software. Almost as significant as key features is a quality customer support. You want to guarantee that when you have any questions about Velaro or Pulsedesk, or you run into a problem, or perhaps you’ll want to request a certain change or functionality beneficial to your team you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can benefit from personal training or at least a knowledge base you can use.
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