What is better Velaro or MetaCaseDesk? We are here to improve the cumbersome process of reviewing Help Desk Software products for you. For example, on this page you can verify the overall performance of Velaro (8.7) and contrast it with the overall performance of MetaCaseDesk (8.0). You can also match their overall user satisfaction rating: Velaro (91%) vs. MetaCaseDesk (100%).
Likewise, study their services thoroughly to determine which product can better tackle your company’s needs. Generally, any business app has to let you to comfortably check the big picture, all the while allowing you immediate access to the details.
In the event you want to quickly decide on the best Live Chat Software according to our experts we suggest you try out the following solutions: Zendesk, Vision Helpdesk, Pipedrive.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Please note that even though both Velaro and MetaCaseDesk may offer a top quality range of features each product may be aimed at a different business size. If you are comparing features you should pay attention to a business type they are meant for. Certain elements might scale up well for large enterprises but if you own a small or mid-sized company it’s usually better to stay away from paying for advanced features that you may never actually use.
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