What is better VCC Live or Bria? To make sure you acquire the most efficient and productive Customer Support Software for your business, you need to compare products available on the market. For instance, here you can match VCC Live’s overall score of 8.4 against Bria’s score of 8.5. You can also compare their general user satisfaction: VCC Live (98%) vs. Bria (98%).
Furthermore, you can assess their pros and cons feature by feature, including their contract conditions and rates. By comparing products you are improving your chances to pick the right software for your situation. It goes without saying you have to know your specific needs to realize which service matches those needs.
We know that not all businesses have enough time to examine a large number of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
Both VCC Live and Bria were tested by a group of independent B2B experts who conducted a detailed study of all crucial aspects of every app. Their ultimate rating was prepared with unique SmartScore model which calculates a separate partial score to each factor like: main features, client support, mobile device support, security, user satisfaction and reviews in other media. We know useful features are not the only thing important to a company so we make sure we pay attention to all facets of a software prior to coming up with its final rating.
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