What is better Usersnap or GoToAssist? If you need to get a easy way to learn which Customer Support Software product is better, our unique algorythm gives Usersnap a score of 7.2 and GoToAssist a score of 7.4 for total quality and performance. Moreover, Usersnap is rated at N/A%, while GoToAssist is rated 90% for their user satisfaction level.
You can also evaluate their product details, such as modules, tools, options, plans, pricing, and much more. Check if the application allows you to customize some of its funnels to guarantee the software fits your own business processes.
Currently, the best solutions in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
Both Usersnap and GoToAssist were tested by a team of reliable SaaS experts who prepared a thorough examination of all core aspects of each solution. Their total score was prepared using our unique SmartScore algorithm that calculates an individual partial score to every component such as: main functionalities, customer support, mobile device support, security, client satisfaction and market presence. We know useful features are not the only factor important to a business so we make an effort to pay attention to all facets of a app prior to coming up with its final score.
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