What is better uContact or Zailab? The best Customer Support Software is a product that can handle your company’s specific demands. It is possible to determine which solution works best for your enterprise if you compare a wider range of products before you decide which one is the best.
As an example, uContact and Zailab are scored at 8.0 and 8.0, respectively, for total quality and performance. Similarly, uContact and Zailab have a user satisfaction rating of 100% and N/A%, respectively, which indicates the general satisfaction they get from customers. Even better, get in touch with an existing customer of the software and ask for their feedback about the application in question.
Those of you who are pressed for time or want a Call Center Software advice from our experts may want to try out these top choices for this year: Freshdesk Contact Center, Zendesk, JustCall.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
In case you continue having doubts about which service will work best in your case it might be a sound idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular every app is and how extensive is its online presence. For instance uContact Twitter account has currently 317 followers. At the same time Zailab Twitter is followed by 2462 people.
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