What is better Totango or DiamanteDesk? The ideal CRM Software is a product that can handle your company’s specific needs. It’s easy to find which alternative works really with your business if you assess a wider range of products before you decide which one is the best.
As an example, Totango and DiamanteDesk are scored at 8.8 and 8.0, respectively, for total quality and performance. Likewise, Totango and DiamanteDesk have a user satisfaction rating of 90% and N/A%, respectively, which shows the general feedback they get from customers. Better yet, get in touch with an existing client of the software and ask for their feedback about the application in question.
At the moment, the leading solutions in our Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
In the event you are still having second thoughts about which solution will work best for your company it might be a sound idea to examine each service’s social metrics. These metrics are usually an indicator of how popular each app is and how large is its online presence.For instance, if you check Totango LinkedIn profile you’ll learn that they are followed by 3296 people. In case of DiamanteDesk the volume of followers on their LinkedIn page is 17.
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