What is better DiamanteDesk or Salesforce CRM? Today’s companies require the most effective CRM Software product to stay competitive. On this page we help you with buying the best solution, by allowing you to evaluate DiamanteDesk and Salesforce CRM down to the very details of their individual modules.
You can even examine our overall scoring values, which rate the software overall quality and performance. DiamanteDesk got a 8.0 score, while Salesforce CRM has a score of 9.7. Likewise, it is possible to compare their general user satisfaction rating: N/A% (DiamanteDesk) against N/A% (Salesforce CRM). Keep in mind to choose the solution that best answers your top priorities, not the solution with a lot of features.
Our team put a lot of effort to review all popular Customer Support Software services available out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk Omni, Zendesk, Freshdesk.
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Almost as crucial as features and customer support level are pricing plans provided by DiamanteDesk and Salesforce CRM. Although cost should not be the only factor it’s without a doubt an important thing to think about. You should look for a flexible pricing plan that can be adjusted to your business size and painlessly scaled up if your business grows. You should be certain you don’t pick plans that include additional functionalities that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can frequently benefit from discounts. You should also try out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to pay any money and provides you with a reliable overview of what it feels like to work with DiamanteDesk and Salesforce CRM.
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