What is better DiamanteDesk or EngageBay? It’s a good idea to use our scoring system to give you a general idea which CRM Software product is more suitable for your business. For overall product quality, DiamanteDesk received 8.0 points, while EngageBay earned 8.9 points. Meanwhile, for user satisfaction, DiamanteDesk scored N/A%, while EngageBay scored 100%.
Specifics of their characteristics, tools, supported platforms, customer service, etc. are given below to help you get a more precise review. Don’t forget to get only the functions your company needs so as not to waste cash for tools that are unnecessary.
Our experts made sure to prepare reviews of all popular Customer Support Software services that you can find on the market, but among them these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
All the data, information and statistics that we offered in this analysis were taken from official vendor websites, advertising materials available online, real-life experience from real clients as well as our individual everyday use of each software by a professional reviewer. We pay a lot of attention to thoroughly study each service, therefore we not only examine it ourselves, but we also correlate our observations with opinions of other people from the B2B community.
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