What is better Totango or Salesforce CRM? Different organizations want different types of CRM Software. To understand well which service meets your requirements, think of reviewing various options feature by feature an taking into consideration their conditions and pricing. Likewise, you may get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.
The results are: Totango (8.8) vs. Salesforce CRM (9.7) for all round quality and functionality; Totango (90%) vs. Salesforce CRM (N/A%) for user satisfaction rating. Examine their high and weaker points and find out which software is a better option for your company. One simple but effective tactic is to list the advantages and disadvantages of both services side by side and check which software has more benefits.
In the event you want to quickly decide on the best Customer Experience Management Software according to our experts we recommend you examine the following services: Zendesk, Alchemer, Smartlook.
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You don’t want exclusively a broad set of features and flexible pricing plans from a reliable CRM Software. Almost as essential as core features is a quality customer support. You want to guarantee that if you have any questions about Totango or Salesforce CRM, or you face some problems, or maybe you’ll want to request a certain update or feature useful to your business you can count on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can benefit from personal training or at the very least a knowledge base you can use.
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