What is better Totango or Salesforce CRM? If you wish for an effective CRM Software product for your organization you should make time to examine a wide range of solutions. It doesn’t have to be challenging, and can be as easy as matching their functionalities in a table like the one below. You will also get a good idea how each product functions. For example, on this page you can check Totango’s overall score of 8.8 and compare it against Salesforce CRM’s score of 9.7; or Totango’s user satisfaction level at 90% versus Salesforce CRM’s N/A% satisfaction score.
The assessment will allow you to see the pros and cons of each program, and choose which one fits you requirements better. Beyond the robust features, the application that is easy to understand and use is always the better option.
We know that not all people have the time to try out a wide range of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
When you select a product that you believe will be an actual asset for your team you shouldn’t only pay attention to what professionals have to say about it. Quite frequently individual experience with the app will vary, depending on your own goals and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each software to give you a quick impression of how real users of Totango and Salesforce CRM rate their contact with the product. Our system is built around detailed analysis of product appearances on other websites, social media as well as blogs, so you will receive a full and credible landscape of what other people think about every solution. In this case Totango has a total satisfaction rating at 90% while for Salesforce CRM N/A% of users claim they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
