Freshdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- POS, web, mobile and self-checkout ticketing solution
- Advanced marketing modules
- Completely scalable and modular
- Works on all devices (PC & mobile)
- Fast schedule generator
- Creation custom events
- Easy auditorium and seat management
- Price management, coupons and discounts
- Upsell functions with concessions sales
- Print@home tickets, QR code supported
- Loyalty cards with RFID chips or QR code
- Multiple discount options for loyalty card owners
- Detailed segmentation of loyalty users
- Advanced sales reports with numerous filters
- Distributor reports with automatic sending
- Data export
- Blockchain technology for 100% trustful distributor reports
- Complete management of website content
- User level management
- Self-checkout touchscreen supported
- Digital signage management
Pricing Info
Pricing Info
Contact Creativio for information about TI360 Cinema basic and enterprise pricing options.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercator, Tusmobil, Slovenske Novice
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A smart and intuitive ticketing solution specifically designed for cinemas and comes with tools and features to simplify and streamline ticketing processes and other related workflows.
Company Email
info@wearecreativio.com
Contact No.
Company's Address
Creativio
Tovarna idej d.o.o.
Osojnikova ulica 17, 2000 Maribor
Slovenia
TI360 Cinema Comparisons
Popular TI360 Cinema Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Management and Monitoring
- Team Inbox
- SLA Management
- Agent Collision Detection
- Custom Ticket Creation
- Repeated Action Automation
- Pre-formatted Response Generation
- Team Huddle
- Shared Ownership
- Linked Tickets
- Ticket Splitting
- Multichannel Support
- Ticket Dispatch
- Intelligent Ticket Management
- Time-triggered Automation
- Event-triggered Automation
- Real-time Email Notification
- Immediate Solutions Provider
- Email to Knowledge Base Content
- Feedback Mechanism
- Knowledge Base Monitoring
- Moderation Creation and Management
- Forum topic to ticket conversion
- Helpdesk and customer satisfaction reports
- Real-time customer analytics
- Customized Reports
- Portal Design and Customization
- Agent Management and Delegation
- Custom Ticketing, URL, and apps
- Customer Segmentation
- Custom SSL Certificates
- IP and Network Restrictions
- Identity and Access Management
Pricing Info
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here.
Free
- 2 Agents
- Email Ticketing
- Ticket Trend Report
- Social Ticketing
- Knowledge Base
- Ticket Dispatch
- Team Collaboration
- Call-to-ticket conversion
Growth
– $18/agent/month or $15/agent/month/annual billing
- All Free Features
- Automation Capabilities
- In-depth Helpdesk
- Chats and Calls Management
- Marketplace Apps
- SLA Management
- Business Hours
Pro
– $59/agent/month or $49/agent/month/annual billing
- All Growth Features
- Automatic Ticket Assignment
- In-app Chat Campaigns
- Answer Bot
- Portal Customization
- Custom Roles
- Enterprise Reporting
- Multiple SLAs and Timezones
- Smart Call Escalations
- Call Barging and Monitoring
Enterprise
– $95/agent/month or $79/agent/month/annual billing
- All Pro Features
- 5000 free bot sessions per month
- Skill-based Ticket Assignment
- IP Whitelisting
- Extendable API Rate Limit
- Sandbox
- Phone Calls Holiday Routing
- HIPAA Compliance
- Co-browsing
- Multilingual Chat FAQs
Integrations
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
- SugarCRM
- Capsule
- Harvest
- Gmail Gadgets
- Google tools
- Dropbox
- HelpOnClick
- Snap Engage
- iContact
- Zoho CRM
- Freshchat
- Nimble
- FetchFlow
- Knowlarity
- Highrise
- Olark
- Microsoft Teams
- Constant Check
- Userlike
- Magento
- Woo Themes
- OneSky
- FreshPlugs
- RESTful API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.
Company Email
support@freshdesk.com
Contact No.
Company's Address
311 California Street
San Francisco, CA 94104
USA
Freshdesk Comparisons
Popular Freshdesk Alternatives
In case you are still having second thoughts about which solution will perform best for your company it may be a sensible idea to examine each service’s social metrics. Such metrics are usually a way to see how popular a given service is and how wide is its online presence.For example, if you check TI360 Cinema LinkedIn page you’ll find out that they are followed by 0 people. In case of Freshdesk the amount of followers on their LinkedIn page is 89210.
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