What is better ThoughtBuzz or LiaCX? If you’re experiencing a tough time picking the right Customer Experience Management Software product for your needs, we suggest that you do a comparison of the available software and see which service offers more advantages. For instance, here you can assess ThoughtBuzz (overall score: 6.3; user rating: 100%) vs. LiaCX (overall score: 8.6; user rating: 100%) for their overall performance.
You can also see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to compare their features will significantly increase the possibility of obtaining the appropriate product for your company. Look closely at other factors of the software for example if it’s easy to use, flexibility, scalability, and pricing plans.
In the event you need to quickly identify the best Customer Experience Management Software according to our experts we advise you examine one of these products: Zendesk, Alchemer, Smartlook.
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Please note that even though both ThoughtBuzz and LiaCX may have a reliable set of features every app may be aimed at a different business size. If you are analyzing various solutions you should give some attention to a company type they are meant for. Some functionalities could scale up efficiently for huge enterprises but if you own a small or medium company it’s usually more sensible to avoid paying for advanced features that you may never use.
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