What is better TeamSupport or SWAG? Buying the most effective Customer Support Software for your company is key to increasing your company’s productivity. In our platform, you can easily examine various solutions to see which one is the right software for your requirements. Here you can match TeamSupport vs. SWAG and look at their overall scores (9.1 vs. 8.0, respectively) and user satisfaction rating (99% vs. 97%, respectively).
Additionally, you can study the details of pricing, conditions, plans, features, tools, and more, and find out which software offers more advantages for your business. In general, go for the business software which helps you to add/remove features and pricing to match your company growth or lack of it.
Our experts made sure to review all popular Customer Support Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Please note that while both TeamSupport and SWAG may have an excellent set of features every software may be created for a different business size. If you are studying different apps you should give some attention to a business size they are meant for. Specific elements may scale up with no problem for big enterprises but if you have a small or mid-sized business it’s often more sensible to avoid paying for complex functionalities that you might never have a chance to use.
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